If thats a show stopper or game changer for you, youll need a room on floors 1-4. Mosquitos can be an annoyance on the patio once the sun went down. The beach itself is somewhat small, but by no means crowded. Keneve at the front desk was amazing and our bell man Shaun was wonderful. How disappointing. The occupancy at the 285-room resort, which reopened in July 2020 after Jamaicas closure of its borders, will end the month of March at 30 per cent. Such a beautiful escape (even during Covid). And we went paddle boarding and snorkeled the coral reef with Matt! The food at OCS is very good. Ryan gave sites to see around town recommended local food places. Applicants must have vast knowledge of mixology. Regarding Oceans expression of gratitude, James-Watts said: Its good. I wasnt the only hotel guess that was extremely disappointed. Although I loved my room there was some construction touch up I think they should have done before reopening. Youd sign for them. You are in a different country and not home. Listing for: Crunch Fitness. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Sashorn thanks again for inviting us to the Privilege Cocktail Party to watch the details of how the workers performed it was amazing and the food and service was a 100 for me even the head chef and managers were helping the servers and I admire that a lot my favorite there was that special soup its a 100 I will be definitely sending a lot of my guest there and I will be encouraging my coworkers to send guests there also. Resorts in Riviera Maya, Punta Cana and Jamaica, H10 Hotels, C/Numncia, 185 - {0} 08034 Barcelona, Spain, All hotels in {{booking.hotelsList[booking.search.destinationIndex].Description}}, {{booking.DateService.getDayReduced(booking.search.dStart) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dStart) | uppercase}}, {{booking.DateService.getDayReduced(booking.search.dEnd) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dEnd) | uppercase}}, {{booking.search.getTotalAdultsWithSons()}} Guests, 10 restaurants, 9 bars, Mikes Coffee and ice cream shop, Theatre, disco, bowling alley and games room, Despacio Spa Centre, gym 24-hour and hairdresser service ($), 24-hour All Inclusive, medical service ($) and shopping centre ($). There was events taking place everyday on the hour! was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face. Room: We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Kadian, Natasha, Ryan, Bryan, Donjay and Shanna were able to make your stay even more memorable. And many more advantages enjoy them all! In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. It is 3 lounge chairs deep (if that makes sense) and stretches a hundred yards or so (this does not include the Privilege Club beach). The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. Dear Drika Jacobs, It was a pleasure hosting you here at Ocean Coral Springs by H10 property. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. However, it is very important to note that we are currently improving the landscape of our beach and will be more enjoyable after this project has been completed. Staff: The opening coincided with the COVID-19 pandemic, and so Clarke said it was tough after having done such a major investment and then have the pandemic come upon us and then being closed, without any opportunity to make any business. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. Buffet had food replenishment issues. The lobby bar had the best drinks and service. The top three local agents KML Enterprise, Leisure for Pleasure Holidays and Tours Limited, and Cheap Vacation Travel and Events, respectively were presented with special awards. We are already planning our next trip. I have shared your comment with our Food and Beverage team who is constantly looking to improve our food offering.It was a pleasure hosting you, we look forward to having you back.Best Regard,Maydene Malcolm. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. nice balcony too. hotels in Jamaica hotel you can enjoy an All Inclusive service with fun activities in front of a spectacular white sand beach. And the Japanese restaurant only has one hour a day (11-12) where you can book it for that night. Ocean Coral Springs beautiful but lack of service! floor. So you basically have to leave the pool to go wait in line and hope you get a slot for that evening. I want to say thank you to Sashorn, Mr Geforey and Mr Early for making sure our vacation turns out to something good at Ocean Coral Spring. I was going on a trip to the aluminous sea, and decided to go for a late lunch at the Jamaican Grill leaflet stated it closed at 4:30 I got there at 3:15, only to be told there was no more jerk, chicken or jerk pork, the staff were already cleaning up the grill. Own or manage this property? Which room amenities are available at Ocean Coral Spring Resort? Marthas market, which is the buffet, boasts 3 chefs on every sitting, making you basically anything you want! They were not terrible but persistent. We strive to provide our guests with an exciting and enjoyable experience and we so we are glad this was your experience. Tripadvisor performs checks on reviews. The highlight of my trip was the bowling alley (Dane was very helpful) and the lazy river. 10/10 would return.More, Dear Lindsay K, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Weve put in a lot of hard work over the years and its a great feeling. Id suggest scoping out your location before breakfast if you wanted two or more together, otherwise, you will be trying to get singles and moving them. For a shout out to a few great staff -Akim at Rte 66, Menton & Crisalee at the Red Snaper, Shelton at the priv. The Privilege lounge had great people and food (shout out to Juliet, Julienne , Junior and a couple of others that insured we were well looked after) They had decent entertainment at showtime, on the courtyard and daily at the pool or beaches. Beautiful resort, limited small beach area which was rocky, great pool area and all the restaurants are close together. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. The water would not go above your waist. I just came here for this event for the local travel agents. Did not have one bad meal!! Very fun for families and children! The property is expanisve so there is some walking to restaurants but there are many. The local travel agents, they represent a very important market for us. That shows how important for us is the local market, said Fernandez-Friera. The beach would-be the only down fall at that point. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. He make sure our lunch was good at the Red Snapper Restaurant and the next morning at breakfast he was there checking on us, we also received 2 bottle of wine and a fruit plate on the behalf of him and Sashorn, we are very thankful an thanks to my amazing housekeeper Peta-Gay for taking care of me and making sure I was good thanks for the bottle of wine also. Staff: Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable.Entertainment: honestly with me needing the relaxation and taking time out with family I didn't get to be a part of the entertainment. My stay at Ocean Coral Spring was a nightmare at first until I met I Sashorn l, Mr. Jeffery and Peta-Gay my House Keeper. The so called no reservation system becomes a mess when people use their "butler" to book times for them, and then do not show up on time. Dear Jimmy, Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. Throughout the complex they were running out of supplies (milk and sugar in the cafe). the swim out water was cold but once in, you were fine. A lot of activities for families even with small children 1+. These kinds of feedback encourage us to continue working and improving in our services. Departments. Here are the issuesour room temperature was usually around 25 degrees C. Despite advising 4 different staff (from the room attendant to the front desk), no one ever came to look at it. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Guests enjoyed a discussion with the designers, moderated . Dear Stacey W,Thank you for your recent stay with us.We are pleased to learn that despite the challenges mentioned , overall you had a positive stay for the most part.Your highlights and areas of improvements have been shared with our teams and the necessary actions/implementations are in progress.As we continue to improve our hotel, we hope welcome you back to an experience surpassing the last.Best Regards,Maydene Malcolm. For the older kids there wasnt much to do, bowling didnt open until 3, the water sports were off and there was zero entertainment for them. Quieter rooms are closer to the beach. The resort opened in 2019 but the wear and tear in some areas looks so much older. Bro. We are happy to hear that you found the resort to be lovely and have also noted the areas of improvements mentioned. The selected hotel only admits bookings for adults. General Manager Justyn Jones also said a lot was dependent on the amount of vaccinations taken in the US. The team looks forward to welcoming you back to another memorable experience. This is the version of our website addressed to speakers of English in United Kingdom. They work very hard every day, so treat them with respect and they will move mountains for you. Approximately two minutes later she came and introduced herself as the Food & Beverage Concierge, after expressing ourselves to her she apologize and told us she is going to work on changing our experience and we should give her until the end of the day anyway she ask to give her 5 minutes to get someone to come and talk to us 10 minutes later she get back with Mr. Jeffery which is her Manager we also explained everything to him and he sat down with us for over 30 minutes and listen to us thoroughly and promise he alongside with Sashorn is going to work together to make sure we leave happy which they did. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded June 16, 2022 Dear torontomila, Thank you for your recent visit and the positive rating provided. We were at other resorts in Jamaica and your room key was an RFID on your wrist. Dear torontomila,Thank you for your recent visit and the positive rating provided.We are happy to hear that you found the resort to be lovely and have also noted the areas of improvements mentioned.Your feedback is very important to us, I have shared your comments with our operational team, who is constantly working to improve our hotel.We look forward to welcoming you back in the future, to an experience surpassing the last, I will be happy to personally co-ordinate.Best Regards,Maydene Malcolm. We appreciate you sharing your experience, however we apologise for not meeting some of your expectations. Posted: February 28, 2023. If the system detects something that potentially contradicts our. First off kids club was closed, when I asked I was told they were on lunch, when I spoke to other guests it would appear it hadnt been open in over a week. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded 11 February 2021. They are in a far more serious situation than the other two markets, owing to the lockdowns that have been taking place over the past few months.. Payments made by partners impact the order of prices displayed. Full Time position. We have had an excellent time at the resort.Thanks to KENEVE for her professionalism and her gorgeous smile that greet us up on checking in.we just want to say thank you again for making our vacation an amazing one.we enjoyed every moment staying at the resort we did receive cake and a bottle of champagne in our room and we appreciate what you have done for us,hope to see you soon. Ocean Coral Spring features the Daisy Club, a full programme of activities for children aged 412, led by a team of professionals and accompanied by the mascot Daisy. The chairs on the patio were not very comfy as they have no cushions. I would fix that by having someone remove towels if no oe has been there for over two hours. Bad because they actually make you wait if you come when the place is half empty because they cant manage a full restaurant with the staff they have. I did the Privelege Oceanfront and let me tell you it's the only way to go. Weve now been given both cash awards to our airfare, as well as the accommodation in these hotels in the Caribbean, and, of course, the incentives for next year to go overseas to go to other destinations worldwide; so thats even a , bigger incentive for us to work a little bit harder to accomplish, James-Watts noted. Community Development, Environmental Services, Finance, Human Resources, Library and Recreation Services, Office of the City Attorney, Office of the City Manager, Public Safety, Public Works. issues getting hot water. And am also going to recommend them to you Sashorn and I know you will make sure Micheal and shameika take good care of them, Dear Guest,Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. 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