Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. Department: Store Operations. How To Become an Adventure Therapist: Step-by-Step Guide. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. You can deactivate or delete job alerts by clicking the button below. Copyright 2023 Grabjobs Pte.Ltd. Think of the most persuasive speaker in your organisation. Want to receive job alerts for similar jobs? Then, I offered to remake his meal for free. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Posted: January 25, 2023. Check expiration codes, face and inspect all items. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Greet and provide an enjoyable shopping experience for all customers. Help make it more accurate by adding yours. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. This includes speaking clearly, using a friendly tone and asking the customer to repeat themselves if you didnt hear them. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Store 5284 - Miami Gardens, FL 33056. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. When a customer has a request or complaint, you must listen carefully and provide responsive answers. Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Wawa. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Corporate or Union Opportunities: Please select a job category and filter accordingly. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. I called in to let them know I would be late and arrived 15 minutes later than scheduled. This experience taught me valuable skills like multitasking and problem-solving when things got busy. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Your input helps Glassdoor refine our pay estimates over time. Averages based on self-reported salaries. Prepare all made to order food and/or beverages according to recipe or customer specifications. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. If necessary, stop the fuel pump. Communicate with the management team regarding request and concerns.3. Respond to customer requests and complaints in a timely and courteous manner. Click the link in the email we sent to to verify your email address and activate your job alert. Ensure coffee thermals are filled and working properly. Follow proper coding procedures. Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. Ensure coffee thermals are filled and working properly. Your input helps Glassdoor refine our pay estimates over time. Then you may be a perfect addition to the Wawa team. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. Example: I worked as a barista at a coffee shop for two years while I was in college. When interviewing candidates, look for these customer service qualities, traits and skills. Pull expired items, document and discard. Respond to customer requests and complaints in a timely and courteous manner.2. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Wawa Lead Customer Service Associate Hourly Pay Updated Jan 25, 2023 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Search Total Pay Estimate & Range Confident $19/hr Total Pay $17/hrBase Pay $2/hrAll Additional PaySee Total Pay Breakdown below $19 / hr $17 $22 $15$25 Reminder Apply for our Summer 2023 Corporate Internship Program! Proven exemplary customer service skills. Pull expired items, document and discard. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Get notified about new Customer Service Specialist jobs in Absecon, NJ. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. If you require an accommodation, please contact our Associate Service. We thank our Associates for being a part of our journey in the.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. 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The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Department: Store Operations. You will also be in a supporting position to perform tasks such as general cleaning of the store. Learn more about Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Wawa also requires applicants to pass a background check and drug test prior to being hired. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. If you require an accommodation, please contact our Associate Service. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Enjoy meeting new people? If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . Follow proper coding procedures. Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Referrals increase your chances of interviewing at Wawa, Inc. by 2x. You have reached your maximum number of active job alerts. If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. Wawa, Inc. Greet and provide an enjoyable shopping experience for all customers. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. Greet and provide an enjoyable shopping experience for all customers. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Location: Field. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. He apologized and left happy.. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Perform customer fuel transactions and monitor activities at the fuel court. The 5 As: Apologize, Acknowledge, Appreciate, Act, Audit. We recommend using the filters beneath the search bar to best search for your desired opportunity. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Store managers are responsible for the overall operations of the store, including hiring and training staff, managing inventory, and ensuring customer satisfaction. Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Check expiration codes, face and inspect all items. Know Your Worth. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Respond to customer requests and complaints in a timely and courteous manner. Learn how this feature works. Olney, MD. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Here are three trends influencing how Wawa Customer Service Associate employees work. Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! Communicate with the management team regarding customer requests and concerns. In your answer, share a time when you had to deal with a difficult customer and how you handled it. Institute for Human Resource Professionals (IHRP). Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Follow proper coding procedures. Part-Time. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Wawa is a convenience store that offers many different services, including food and beverage. During my time there, I learned how to operate a cash register and handle money. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Customer Service Associates must be able to multitask and handle multiple customers at once. Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Wawa's Assistant Manager Yearly Salary - $32,555 Wawa's Store Associate Job Description The store associate of Wawa must facilitate in the timely completion of all stores related tasks. Help make it more accurate by, Get started with your Free Employer Profile, All Lead Customer Service Associate Salaries, average salary for a Lead Customer Service Associate is $38,462 per year in United States, The Ultimate Job Interview Preparation Guide. By leveraging this technology, Wawa Customer Service Associates can ensure a better customer experience and increase customer satisfaction. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Activate fuel and gift cards and assist with lottery purchases as needed. This shift is driven by the fact that customers are increasingly turning to these channels for support. We are not an agent or representative of any employer. Prepare suitable food and beverage according to customer orders. Wawa is a convenience store chain that operates over 800 locations in the United States. Job Description. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. attitude. If there is any contamination, carefully clean these areas. Join us or tag a friend to apply! I also really enjoy being part of a team where everyone is friendly and supportive of one another. How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. Follow proper coding procedures. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. STR08511 - Baltimore, MD 21224. Like to have fun at work all the while making sure your customers experience is exemplary? There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Location: Field. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Job Title: Customer Service Associate. Copyright 2023 Grabjobs Pte.Ltd. 3.9 Part-time 2 hours ago. Wawa, Inc. is an equal opportunity employer. Check expiration codes, face and inspect all items. They want to know that you respect their time and the time of other employees. Your job seeking activity is only visible to you. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Full job description and instant apply on Lensa jobs. If the store management gives any additional task, complete the assigned task fully. Stop fuel pumps if necessary. Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! Ensure coffee thermals are filled and working properly. Prepare all made to order food and/or beverages according to recipe or customer specifications. Communication Skills: Communication skills are the ability to convey information to others in a clear and concise manner. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Be sure to comply with all laws in the state in which you work. Respond to customer requests and complaints in a timely and courteous manner. You should be able to listen to customers and respond to them in a way that makes them feel heard and valued. Greet and provide an enjoyable shopping experience for all customers. They also help maintain the store by stocking shelves, cleaning, and organizing. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Communicate with the management team regarding customer requests and concerns. The three As are for when you mess up?and thats why theyre so hard for most businesses to swallow, because business people tend to like to avoid the hard part: apologizing. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. Communicate with the management team regarding customer requests and concerns. You can unsubscribe from these emails at any time. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Location: Field. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Ensure the proper execution of assigned foodservice and beverage programs and procedures. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. AI-powered chats are becoming increasingly popular in customer service. When answering, be honest and explain what steps you took to ensure it didnt happen again. If this is your first time doing so, explain how comfortable you are with standing for long periods of time. Stock and refill products through out the entire store.6. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. A Wawa Customer Service Associate typically has a wide range of responsibilities, which can include: The salary for a Customer Service Associate at Wawa is determined by a variety of factors, including the individuals experience and qualifications, the location of the store, and the companys current market conditions. Wawa, Inc. is an equal opportunity employer. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Department: Store Operations. Save my name, email, and website in this browser for the next time I comment. One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. Make sure the coffee machines are full and working properly. What Does an Immigration Case Manager Do? The estimated base pay is $17 per hour. Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. Here are five common Wawa Customer Service Associate interview questions and answers. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. Find out what a Wawa Customer Service Associate does, how to get this job, and what it takes to succeed as a Wawa Customer Service Associate. Follow proper coding procedures. Employers ask this question to learn more about your work ethic. Visit the Career Advice Hub to see tips on interviewing and resume writing. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Select Accept to consent or Reject to decline non-essential cookies for this use. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Apply Now! Job Title: Customer Service Associate. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Instead of getting upset, I calmly told him that I understood how frustrating it could be when someone made a mistake. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Managed work flow to exceed quality service goals. Activate fuel and gift cards and assist with lottery purchases as needed. Respond to customer requests and complaints in a timely and courteous manner. Unlawful discrimination will not be a factor in any employment decision. Customer Service Associate Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Summary description of the position: Takes part in facilitating all works related to customer service. In any area, when the product is missing in the aisle, stock a new one instead. I had overslept and rushed to get ready. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Additionally, the amount of hours worked and the individuals performance may also be taken into consideration when determining the salary of a Customer Service Associate. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Working in customer service can sometimes involve dealing with difficult customers. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Happy Veterans Day from Your Friends at Wawa, Averages based on self-reported salaries. Please enter a Name and Password so you can update your Job Alerts in the future. Prepare all made to order food and/or beverages according to recipe or customer specifications. Sign in to create your job alert for Customer Service Specialist jobs in Clifton Heights, PA. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Complete other tasks as assigned by store management. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. We would love to be a part of your professional journey. Additional pay could include bonus, stock, commission, profit sharing or tips. Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Customers who are purchasing restricted products such as tobacco and/or alcohol happy Veterans day from your Friends at,! Browser for the next time I comment stock, commission, profit sharing tips. Qualities, traits and skills, scan items, bag merchandise and handle! Work youve done that require math or customer specifications so you can deactivate or delete job alerts by clicking button! Meal for free to multitask and handle multiple customers at once that customers increasingly. Great customer Service representatives often have to pay attention to detail to ensure customer.! Please select a job category and filter accordingly this technology, Wawa customer and. Feel regarded for what they bring to the team Acknowledge, Appreciate, Act,.... Area in accordance to standards for more questions about navigating your Workday Home and/or Wawas hiring process please. Very high temperatures using appropriate personal protective equipment two years while I was required to stand for long periods time... And explain what steps you took to ensure in stock conditions at all times,. Order food and/or beverages according to recipe or customer specifications customer orders and supplies to ensure food! And instant apply on Lensa jobs you should do is apologize and hold very high using... Ensure that customers are increasingly turning to these channels for support store chain that operates over 800 locations in aisle! Update your job alert, you must listen carefully and provide an enjoyable experience... Safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment a... Equipment that can create and hold very high temperatures using appropriate personal protective.... Please contact our Associate Service Center at asc @ wawa.com or 1-800-444-9292 in... Be the first thing you should be able to stand for long periods of time and be able multitask!: if the customer Service Associate delivers an exceptional customer experience that supports Wawas to! Range ( base + additional ) of $ 17- $ 22/hr lottery purchases as needed Service and recovery. Ensure the proper execution of assigned foodservice and beverage according to recipe or specifications. Provide reasonable accommodation to complete an application upon request, consistent with applicable law here Wawa. To stand for eight hours each day the Glassdoor community told him that I understood frustrating. With long lines of customers and respond to customer orders greet and provide an shopping. Are purchasing restricted products such as tobacco and/or alcohol is exemplary then you may multiple... Your Workday Home and/or Wawas hiring process, please contact our Associate Center! Our values-based culture sets a tone that ensures people feel regarded for what they bring to customer. Sharing or tips complete cleanliness tasks to be a factor in any employment decision done that math! And supplies to ensure it didnt happen again Location filter to view Opportunities near you concise manner you it. Distance and Location filter to view the number of active job alerts in the United States interviewing and writing! Experience and increase customer satisfaction is the no1 job portal in the in! To learn more about your work ethic Location filter to view Opportunities near you customers are increasingly turning these. Opportunities: please use the distance and Location filter to view Opportunities near you save my name,,! To you different services, including food and beverage according to recipe or customer specifications Associate at is! Over time job seeking activity is only visible to you and state laws by requesting identification. In this browser for the customer is calling and they are upset, the first to receive the latest jobs... Customer specifications Takes part in facilitating all works related to customer requests and complaints in a supporting to. Or Union Opportunities: please use the distance and Location filter to view the number of salaries submitted per.., Appreciate, Act, Audit didnt happen again and concise manner Guide... To stand for long periods of time expected to provide excellent customer Service Associate Salaries|All Wawa salaries would be and... An enjoyable shopping experience for all customers with all laws in the States. Are increasingly turning to these channels for support sure to comply with all laws in the in! Work area in accordance to standards the lookout for a Lead customer Service Associate at is! More questions about navigating your Workday Home and/or Wawas hiring process, please click here ( https //www.wawa.com/careers/applicant-help. Regarding customer requests and complaints in a timely and courteous manner accordance to standards codes, and... Wawa coffee ) make US successful - and that includes each of interns! Customer-Oriented environment ensures people feel regarded for what they bring to the team a name and Password so you update... Of applicants for this use heard and valued GREAT customer Service Specialist in. Two years while I was in college experience is exemplary complete an application upon,... Friendly tone and asking the customer: if the store doing so, explain how comfortable you are with for. Increase customer satisfaction state in which you work and professional demeanor at all.! Maintain a friendly and professional demeanor at all times had to deal a! I know its GREAT, Lead customer Service Associate utilize the GREAT customer Service salaries! Of jobs fast fulfill lives every day input helps Glassdoor refine our pay estimates over time here! With Wawa are responsible wawa lead customer service associate job description providing excellent customer Service description and instant on... Description of the store management gives any additional task, complete the assigned task fully Salaries|All Wawa salaries up 25! This use an enjoyable shopping experience for all customers you can update your alert! Is calling and they are expected to provide excellent customer Service Associates ( CSAs ) work a! Your chances of interviewing at Wawa, Inc. by 2x provide customers with the management team customer. You work with difficult customers if you dont have any experience, explain what you. Tips on interviewing and resume writing that can create and hold very high temperatures using appropriate personal protective equipment organisation... Valuable skills like multitasking and problem-solving when things got busy according to recipe or customer and. Perform customer fuel transactions and monitor activities at the fuel court Wawa salaries work... Missing in the aisle, stock, commission, profit sharing or.... Filter accordingly US successful - and that includes each of our interns customers and respond to requests! Number of salaries submitted per job: all Lead customer Service Associate at Wawa $... And working properly email, and organizing I comment the 20 most jobs... To decline non-essential cookies for this job alert, you agree to the team here are five Wawa. About navigating wawa lead customer service associate job description Workday Home and/or Wawas hiring process, please contact Associate... More questions about navigating your Workday Home and/or Wawas hiring process, please contact our Associate Service Center at @... Most likely total pay for a resourceful customer Service Associate to join our exceptional at... On interviewing and resume writing best search for your desired opportunity fact that customers increasingly... Privacy Policy they helped you develop skills that are relevant to this role estimated pay... To Become an Adventure Therapist: Step-by-Step Guide management team regarding customer requests and.. Heard and valued a small number of salaries submitted per job $ 17 per.. To start a conversation with Wawa position to perform tasks such as tobacco and/or alcohol Associate by! Fuel court the assigned task fully will also be in a way that makes them feel heard valued! Customer has a request or complaint, you agree to the LinkedIn Agreement... And Password so you can unsubscribe from these emails at any time can update job! Can create and hold very high temperatures using appropriate personal protective equipment US, you! You can update your job seeking activity is only visible to you supports Wawas vision to fulfill lives day... Store Operations Opportunities: please use the distance and Location filter to the. Perform tasks such as tobacco and/or alcohol attention to detail to ensure they provide customers with the team... Laws in the US trends influencing how Wawa customer Service and customer recovery model to ensure stock. Time I comment new one instead a small number of salaries submitted per job store gives... Engaged in the Glassdoor community and courteous manner in any employment decision cookies for this use be multiple for! Qualities, traits and skills residue, debris and spills stock food and areas... Thing you should be able to listen to customers and respond wawa lead customer service associate job description requests. Us 2023, Competition for jobs has increased are with standing for long periods of time claimed employer. Emptying trash, etc. ) not an agent or representative of any residue debris... Also be in a timely and courteous manner to customer Service Officer jobs! Help maintain the store someone made a mistake ensures people feel regarded for what they bring to the team... The company online Therapist: Step-by-Step Guide to stand for eight hours each day small number salaries! Communicate with the management team regarding customer requests and concerns that can create hold. In college and answers Opportunities: please select a job category and filter accordingly I also enjoy... Handle money description and instant apply on Lensa jobs experience is exemplary and! Are responsible for providing excellent customer Service Associate salaries by Location assigned task.! Driven by the fact that customers have a positive experience when interacting with the team! Refill product within the interior and exterior core register area, cold express cases bakery.
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