Had their specialtyMore, Treated to lunch by our big Nephew and it was a lovely experience. I hope you make the necessary adjustments and amendments to your staff on the service side. Afraid we wont be back.More. A full list is available within the "safety precautions" section of this page. My three final guests rushed in about 15 minutes late (at most). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We also found the staff very professional and knowledgeable. 149 Edward J O'brien. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. Then for 12 I expected more than 2 scallops as a starter. It definitely had the wow factor in taste. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Great food demands great produce. The practitioner's primary taxonomy code is 207Q00000X with license number R-11519 (IA). We went for all three courses and it all tasted so good! Travel safe during COVID-19. The woman looking after our table made a snide remark to one of my guests as she handed the menus. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. The other meals were equally good. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Fantastic as always every dish sublime and drinks expertly prepared. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. If the food wasn't so good, no none would dine here. We were treated by a very good friend to a meal here to celebrate our Golden Wedding anniversary. Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. We know how to treat guests and your establishment definitely does not. 5,740 were here. Wanted to go since covid but put off when tried to book and were met with rude response previously. Great lunch, seafood and chocolates are amazing . It is on your bill! I'm really writing this review for your staff to reflect and do better. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. of professionalism and customer service skills were beyond astounding. We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. We will be back again soon however, so keep up the good work. mail@jackobryans.com. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. I had chargrilled steak and chips which was delicious. told to move back to our seat as their bookings meant after our sitting our table would become a 4. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. View the profiles of people named Jack O Brien. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. Gotta say this is a true gem, in a town that needs more of. Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. The table next to us that we had sat at was not booked until later. You think it would stop there, but their rudeness continued right up until the bill. Thanks again!More, This is the version of our website addressed to speakers of English in United Kingdom. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. get to come as often as we would like. One of my guests had ordered and brought a lovely birthday cake with candles on it. I'm so shocked by your lack of tact and professionalism. Then for 12 I expected more than 2 scallops as a starter. Learn more Note: your question will be posted publicly on the Questions & Answers page. The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Specialising in Scottish Meats, Fresh Fish, Seafood and Pastry, Reservations, Seating, Serves Alcohol, Full Bar, Table Service. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". I will put the time and effort your service staff failed to do on my special night. I felt belittled and slightly bullied to be honest. The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. I'm so shocked by your lack of tact and professionalism. Open now : 12:00 PM - 11:30 PM. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Review. Highly recommend! 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Ridiculous. This is a podcast creator profile for Jack O'Brien. Apr 2022 - Present11 months. ER 2002 Hounslow, Middlesex, TW3. The menu is creative and food cooked to the highest quality, all served by attentive and friendly staff. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. No matter how many times I spelt my name you were unable to get it right on the reservation. You will hardly forget great coffee that you can try. Highly recommend will definitely be dining there again when were in the area! We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. Oak View Group is part of the Business Services industry, and located in California, United States. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Definitely a return visit is required! Welcome to Jack O Bryans a bar and kitchen that infuses Scotlands natural larder with the flavours and textures of the world. Read more See all (170) Ratings and reviews 280 There was a good steady flow between our courses. if in Edinburgh would be a lot more expensive. It was just poor service. I felt so uncomfortable from the get go. How much did Jack O'Brien weigh when playing? No matter, we were relaxed and ready to order a round of drinks. There was only 2 of us. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. John F O'brien . Wanted to go since covid but put off when tried to book and were met with rude response previously. Read more See all (175) Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Gotta say this is a true gem, in a town that needs more of. I hope you make the necessary adjustments and amendments to your staff on the service side. How dare you! We will be back again soon however, so keep up the good work. Jack 'O' Bryan's, Dunfermline: See 255 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 181 restaurants in Dunfermline. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Jack 'O' Bryan's Claimed Review Save Share 278 reviews #11 of 106 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:00 PM COVID-19 update: See the added health and safety measures this property is taking. The food wasn't so appetising with such distasteful service. On entering, we were shown to a table next to another couple in an otherwise empty restaurant. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. get to come as often as we would like. One of my guests had ordered and brought a lovely birthday cake with candles on it. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. We had to ask. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. You really should be ashamed of yourselves as you are a shame to the service industry. I know exactly what you mean about this "lady". Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Im not a massive dessert fan but this dessert was a game changer! We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. It was just poor service. You think it would stop there, but their rudeness continued right up until the bill. Tripadvisor performs checks on reviews. Staff were attentive, polite and friendly. Share. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Visited last night for the first time. Jack 'O' Bryan's #6 of 270 restaurants in Dunfermline #4 of 55 steak restaurants in Dunfermline #14 of 119 seafood restaurants in Dunfermline #20 of 144 pubs & bars in Dunfermline Add a photo 95 photos Visit this restaurant to have a meal if you feel hungry after gazing at Dunfermline City Chambers. On the way out we bought some of Jacks chocolates which were divine. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. Will definitely be back and highly recommend! We were welcomed and escorted to our table, the menus were already onMore, Although it is pricey it is worth it. When family visit they always ask to visit here so it attracts people from far and wide! 279 reviews #11 of 103 Restaurants in Dunfermline $$ - $$$ British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:30 PM COVID-19 update: See the added health and safety measures this property is taking. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. No matter how many times I spelt my name you were unable to get it right on the reservation. There was a good steady flow between our courses. Both of us were driving so no wine but we did sample a 'mocktail' each. If you disable this cookie, we will not be able to save your preferences. 1100 Glendon Ave Ste 2100, Los Angeles, California, 90024, United States. You didn't ruin my birthday because it was my guests that made my birthday special. We know how to treat guests and your establishment definitely does not. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. Great lunch, seafood and chocolates are amazing . 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